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My Thanks for all Your Patience
June 15, 2020
Hi

I am just writing to say a big thank you to all of my valued customers who have continued to shop at the

The Knitting Wool Store

throughout these difficult times and to those amongst you who have waited so patiently for your orders to arrive.

The post has been understandably erratic all around the world, although I know that all postal services have done their best to ensure that items arrive safely even if not quite so promptly.

Unfortunately there are some countries that it is currently not possible to send mail to from Bulgaria, these include, Ireland, Canada, Cyprus, Australia, New Zealand and the US. The problem, as stated on the Bulgarian Post web site is,

"due to the cancellation of airline flights, as well as major delays in the transport and delivery of shipments in a significant number of countries in connection with the measures taken to limit the spread of Coronavirus worldwide. Shipments in most countries take longer than usual."

I know that the Bulgarian Postal Service is constantly monitoring the situation and trying to resume normal service and likewise I am keeping a close eye on things and would like to assure all customers from those countries who have outstanding orders with me that I will get them off to you at the very first opportunity.

Of course, if you wish to cancel your order, then please let me know and I will refund your payment.

As far as possible it is business as usual at

The Knitting Wool Store with postal days every Tuesday and Friday.

Once again many thanks for your continued support and, where applicable, your patience.






A note about Postage Costs- here at The Knitting Wool Store we aim to keep our postage costs as low as possible, just covering the actual post itself and secure packaging.

However you can cut your overall costs by bearing in mind that the rate goes up at 500g and then stays the same until 900g and likewise goes up at 1kg. but remains the same until 1,850g.

So you can minimize your postage costs by maximizing your purchase.

You can see all our international economy Postal Rates Here ....




Kind Regards, Ruth. The Knitting Wool Store Beautiful Quality Yarns at Great Prices! 00 359 895 1798 01
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